Apple has conceded that some iPhone 6S gadgets can abruptly close down for no visible reason.The tech goliath is putting forth proprietors of the hazardous cell phones free replacement batteries.
“A very small number” of iPhone 6S devices manufactured between September and October 2015 are affected, Apple (AAPL, Tech30) said Monday. It didn’t provide details on the battery fault that is bringing on the phones to go dark unexpectedly.
Apple’s declaration comes not exactly a week after a buyer watch amass in C China launched an investigation concerning the issue.
“A significant number” of Chinese clients reported their iPhone 6 and 6S gadgets would suddenly turn off despite showing plenty of battery life, the China Consumers Association said in an announcement. The telephones would not fail notwithstanding when connected to chargers, as indicated by the consumer group.
Apple said the battery issue is “not a safety issue.” Its rival Samsung pulled its flagship Galaxy Note 7 cell phone after rehashed reports of the gadgets blasting into flares. Samsung at first said batteries in some Note 7 phones were to blame but is yet to fully explain the cause.
Apple’s battery replacement offer for the iPhone 6S applies around the world.Owners of eligible phones with cracked screens will have to repair them before getting the new battery, Apple said.
Consumers were tormented by a comparative iPhone issue prior this year. A software glitch with the iPhone 6S and 6S Plus caused the battery icon to display more battery life than was left, leaving many individuals disappointed when their phones appeared to shut down suddenly. The organization settled the issue with a operating system update.
And just last week, Apple recognized iPhone 6 Plus devices suffer from “Touch Disease” – when the phone’s touchscreen stops working after it has been twisted or over and again dropped on the floor.
The tech organization revealed a repair program, charging customers $149 to cure the disease.